what happens to mail sent to full inbox plesk

• #three

Aforementioned problem: Mail quota is 250MB, currently at 101MB but messages beingness bounced:

Nov 3 20:22:55 s16771201 /usr/lib64/plesk-9.0/psa-pc-remote[863]: handlers_stderr: Data Mailbox total#015
November 3 xx:22:55 s16771201 /usr/lib64/plesk-nine.0/psa-pc-remote[863]: handlers_stderr: DEFER
Nov 3 20:22:55 s16771201 /usr/lib64/plesk-9.0/psa-pc-remote[863]: DEFER during phone call 'cheque-quota' handler
Nov 3 twenty:22:55 s16771201 /usr/lib64/plesk-9.0/psa-pc-remote[863]: Bulletin aborted.

Nov 3 20:22:55 s16771201 postfix/cleanup[12211]: 08DD022EF1: milter-decline: Stop-OF-MESSAGE from mail-wi0-f172.google.com[209.85.212.172]: 4.ii.2 Mailbox full; from=<[email protected]> to=<[e-mail protected]> proto=ESMTP helo=<mail-wi0-f172.google.com>

I tried restarting the mail service just the problem remains. Could the quota not exist counting attachments or something?
Im using plesk 11.5.3

• #5

Hi,

Please try running the following command :

===
for i in `mysql -uadmin -p\`true cat /etc/psa/.psa.shadow\` psa -Ns -eastward "select proper name from domains"`; do /usr/local/psa/bin/domain_pref -u $i -mbox_quota -one;washed
===

Give thanks you,

• #7

Hi

I take the same problem with plesk 12.five MU 12... An mailbox with 5G of quota, that take only 15M of mail, and recieve "temporary failure. Control output: Mail handler 'bank check-quota' said: REPLY:452:4.2.ii Mailbox full four.2.1 Message can not exist delivered at this time " message.
The problem it seem the "maildirsize" file format ( /var/qmail/mailnames/domain.com/pedidos/Maildir/maildirsize) :

One sample of this file content in an error case ...
cat maildirsize
1073737728S,0C
0 0

Other sample :

true cat maildirsize
5368705024S,0C
12210558 91
59952 1
34901 1
-191649 -7
5149 one
7124 1
8774 ane
26768 i
18126 1
82528 1
4089 1
2407 1
5017 1
59911 1
16423 1
4703 i
14791 i
9727 1
60138 1
121746 1
116784 1
69355 one
4631 1
3838 ane
2823 ane
4187 1
17906 i
16273 ane
17144 1
6652 i
2319 one
-9732768 -34
17948 one
4565 one
105478 ane
-18028 -1
93854 1
94597 1
31066 1
3960 1
4220 i
4020 1
4050 1
4007 1
85172 one
18024 1
18592 1
4135 1
8522333 i
2304 ane
3978 1
4167 1
97146 i
81280 1
59763 1
12106 1
82110 1
98818 1
86369 i
94250 1
2027 ane
1010107 1
468012 1
518966 1
-332138 -nineteen
57648 i
6129 i
-357314 -2
3262 one
63451 i
4029 ane
-435665 -five
5607 1
168961 1
86976 1
135956 1
8562 1
83027 1
10167 1
15609 1
18118 i
2276 1
18840 1
4123 1
102346 1
79141 1
99734 1
5492 1
5427 1
33415 1
4382 1
18332 ane
97916 1
13203 1
51798 1
132858 1
106411 one
2507 1
174218 1
84540 ane
5403 one
2936 ane
4189 1
4182 1
9062 1
15933 one
60891 1
5453 1
97232 ane
119899 i
334636 1
18057 1
2626 1
4058 1
2881 1
4461 1
5268 1
163431 1
61186 i
4849 i
26346 i
3125 1
83458 1
2892 i
101744 1
212920 1
69268 ane
3852 1
17987 1
82478 i
11778 1
7251 i
2814 1
3941 1
3851 i
3754 1
-1947182 -52
4986 1
3058 1
13156 i
101883 ane
-127991 -3
2232 1
28988 i
537258 1
85438 1
91328 1
45307 1
5056 1
5120 ane
11764 i
206739 1
7874 ane
8010 ane
33171 ane
1422314 1
2168 1
4027 1
3951 1
26168 1
3884 1
120350 1
-2304 -1
1962 i
108706 1
130056 1
180411 1
3406 1
121610 1
4376 ane
5972 1
102678 1
3514 i
1124460 1
83183 i
2150 ane
3783 i
4285 1
-11507129 -27
93951 1
84507 1
3967 1
2135 1
60386 1
67399 1
17654 ane
-63777 -2
497701 1
81666 ane
3965 ane
69449 1
6450 i
-70742 -3
1093937 one
26303 i
2379 one
2760 1
6282 one
-489089 -six
1296369 1
117434 i
-43894 -three
364218 1
2442 1
4904 one
118609 i
4739 i
3583 1
88493 i
6095 ane
38071 i
36235 1
13546 i
65927 1
5747 1
4940 ane
21820 1
18124 1
37626 1
19004 1
5772 i
5947 1
82914 i
6170 1
86012 i
1297002 1
31357 1
83044 1
4805 1
60694 1
766791 one
6705 1
11074 i
90853 1
2265 1
5314 ane
9974 1

Please, I need an solution to this trouble....

• #viii

Hi there,

having the same issue over here. We migrated this user/client from another server and a few days ago we did a migration from courier to dovecot. Mailbox sizes are unlimited, usage is mayhap 60MB plus minus.

using CentOS release 6.eight (Final), with plesk 12.5.xxx Update #48

At the end of this message y'all can see the log files.

"
Sep 27 09:41:47 vps-76633-1763 postfix/smtpd[1341]: 330318262C: client=mail-ve1eur01on0102.outbound.protection.outlook.com[104.47.1.102]
Sep 27 09:41:47 vps-76633-1763 greylisting filter[1359]: Starting greylisting filter...
Sep 27 09:41:47 vps-76633-1763 /usr/lib64/plesk-9.0/psa-pc-remote[1527]: handlers_stderr: SKIP
Sep 27 09:41:47 vps-76633-1763 /usr/lib64/plesk-9.0/psa-pc-remote[1527]: SKIP during call 'grey' handler
Sep 27 09:41:47 vps-76633-1763 postfix/cleanup[1037]: 330318262C: message-id=<[email protected]v.prod.outlook.com>
Sep 27 09:41:47 vps-76633-1763 /usr/lib64/plesk-9.0/psa-pc-remote[1527]: handlers_stderr: SKIP
Sep 27 09:41:47 vps-76633-1763 /usr/lib64/plesk-9.0/psa-pc-remote[1527]: SKIP during telephone call 'limit-out' handler
Sep 27 09:41:47 vps-76633-1763 /usr/lib64/plesk-9.0/psa-pc-remote[1527]: handlers_stderr: DATA REPLY:452:iv.2.2 Mailbox full
Sep 27 09:41:47 vps-76633-1763 /usr/lib64/plesk-9.0/psa-pc-remote[1527]: handlers_stderr: DEFER
Sep 27 09:41:47 vps-76633-1763 /usr/lib64/plesk-nine.0/psa-pc-remote[1527]: DEFER during call 'check-quota' handler
Sep 27 09:41:47 vps-76633-1763 postfix/cleanup[1037]: 330318262C: milter-reject: END-OF-MESSAGE from mail service-ve1eur01on0102.outbound.protection.outlook.com[104.47.one.102]: 4.ii.2 Mailbox full; from=<[electronic mail protected]> to=<[email protected]> proto=ESMTP helo=<EUR01-VE1-obe.outbound.protection.outlook.com>
Sep 27 09:41:47 vps-76633-1763 postfix/smtpd[1341]: disconnect from mail service-ve1eur01on0102.outbound.protection.outlook.com[10
"

• #10

I estimate this didn't practice anything. Disabled the quota'southward for now. Promise that will keep the post catamenia working for now. Whatever ideas what the consequence could be? Is it a plesk thing or maybe dovecot specific?

# plesk repair mail service

Repairing the mail server configuration

Reconfigure all domains and mailboxes? [Y/northward] y
Reconfiguring all domains and mailboxes ......................... [OK]

Fault messages: 0; Warnings: 0; Errors resolved: 0

• #11

Hi guys,
having probably the same problem. My customer ([email protected]) is not receiving some emails (in this particular example from [email protected]). There is no mailbox quota for [electronic mail protected]

/var/log/mail.log

Code:

                      November 23 20:fifteen:02 lvps46-163-113-5 postfix/smtpd[12370]: connect from mx08-0015ef02.pphosted.com[91.207.212.173] Nov 23 twenty:xv:02 lvps46-163-113-5 postfix/smtpd[12370]: E52852002B: client=mx08-0015ef02.pphosted.com[91.207.212.173] Nov 23 xx:xv:02 lvps46-163-113-v postfix/cleanup[12374]: E52852002B: message-id=<[email protected]european union> Nov 23 20:xv:02 lvps46-163-113-v /usr/lib/plesk-9.0/psa-pc-remote[21073]: handlers_stderr: SKIP Nov 23 twenty:fifteen:02 lvps46-163-113-5 /usr/lib/plesk-nine.0/psa-pc-remote[21073]: SKIP during phone call 'bank check-quota' handler Nov 23 twenty:15:03 lvps46-163-113-5 postfix/qmgr[12745]: E52852002B: from=<[email protected]>, size=27144, nrcpt=1 (queue active) Nov 23 20:15:03 lvps46-163-113-5 postfix-local[12377]: postfix-local: [electronic mail protected], [email protected], dirname=/var/qmail/mailnames November 23 20:15:03 lvps46-163-113-5 postfix/pipe[12376]: E52852002B: to=<[email protected]>, relay=plesk_virtual, delay=0.1, delays=0.08/0/0/0.02, dsn=2.0.0, status=sent (delivered via plesk_virtual service) Nov 23 twenty:15:03 lvps46-163-113-5 postfix/qmgr[12745]: E52852002B: removed                    

I run

with the same consequence as Rob above.

Any idea what is causing this? How can I test that this event is resolved?
Thanks,
Martin

• #12

I might accept a solution: the standard email setting for message size in Plesk is 10MB. The affected emails had attachments - every bit the log shows the email size was 27144 kByte and that'southward why the e-mail got rejected. At to the lowest degree this is what I think.

I set the electronic mail size to 50MB (/plesk/server/mail/).

Hope that helps.

• #16

jmorby,

What version of Plesk practise you employ? If it is non Plesk 11.x for Linux, could you please create a new thread in the correct section?

thomashatestaked.blogspot.com

Source: https://talk.plesk.com/threads/4-4-2-mailbox-full-but-the-mailbox-is-not-full.318759/

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